You have been directed to this website and your continued use of our website is subject to these Terms and Conditions in effect at the time of your use. If you object to a provision in these Terms or subsequent adjustments to these Terms, or become dissatisfied with our website in any way, the immediate cessation of use of our website is your only way out.

1. We do not issue travel authorizations

Our website is a travel authorization application engine. TRAVIZORY is not the issuer of the travel authorizations that you can apply for through our website (the “Travel Authorization”). Travel Authorizations are managed, monitored, or made available by third parties (for example, the government of the country which you seek to visit) (the “Travel Authorizer”). The Travel Authorizers are responsible for the Travel Authorizations. Your interaction with any Travel Authorizer you have reached through our website is at your own risk and TRAVIZORY has no responsibility if something goes wrong with your application for a Travel Authorization or during your trip.

TRAVIZORY displays content relevant to the filing of a Travel Authorization that is made available by, or originating from, Travel Authorizers. TRAVIZORY is in no way responsible for the accuracy, availability, punctuality and completeness of the content. Since TRAVIZORY has no control over the Travel Authorizations, and does not verify the veracity of content you upload or that is uploaded by Travel Authorizers, it is not possible for us to guarantee the manner in which Travel Authorizers process your application for a Travel Authorization made via our website.

Prices for Travel Authorizations are fixed by Travel Authorizers. These prices change and additional charges (such as credit card fees, service charges, baggage fees and local tax charges) may apply. Some Travel Authorizations may also require the payment of a fee in a currency other than the currency you choose. Our currency conversion is for informational purposes only and should not be considered accurate and up-to-date; actual rates may vary, and your financial services provider (for example, your credit card issuer) may charge conversion fees and apply the currency exchange rate from another date.

2. Apply for Travel Authorizations via TRAVIZORY

When you submit an application for a Travel Authorization via our website, that application is transferred to the Travel Authorizer and our website only performs a facilitating role. Therefore, TRAVIZORY bears no responsibility for the processing of the application for a Travel Authorization, as TRAVIZORY is in no way involved in deciding whether or not the Travel Authorization should be issued. If there are any issues around the issuance or non-issuance of your application for a Travel Authorization, you agree to address yourself directly to the Travel Authorizer, not TRAVIZORY, for raising your problem and finding a solution.

3. Intellectual Property

We, together with the Travel Authorizers, own all text, images, software, brands, service marks and other material contained on our website. You may not copy or forward any of this, except for your private, non-commercial use on your computer. All copyright designations, brand designations and other copyrighted property designations presented on our website must also be indicated on all copies you print or otherwise manufacture. Other non-TRAVIZORY products, services or businesses on our website belong to the associated third parties and may be listed on our website only for identification purposes. If you would like more complete information, or would like to know more about those indications or their registration status, please contact the relevant third party. Your use of and access to our website does not grant you a license or right of use for any trademark that our website contains.

4. How to use our website

You are also responsible for all use of our website. All data you provide to us must be correct and up-to-date. If any changes occur to your personal information, you should update it.

If you decide to receive messages or other communications from our website directly on your mobile device or if you enter inaccurate contact details, you are responsible for keeping us informed of your current phone number, as well as for updating to the latest version of our mobile app and for whatever cost you may incur for receiving such messages. We are not liable for information sent to a device connected to your old mobile phone number or for using an outdated version of the mobile app. Should you install software or enable a service that stores information from our website on a mobile device or computer, it is your responsibility, before you dispose of or transfer that device, to delete your data or, on the other hand, to prevent access to that software or service, in order to prevent unauthorized access to your data or account.

You may only use our site to submit legitimate applications for Travel Authorizations and you may not use our website to make a false, deceptive or speculative application.

By using our website, you agree that you will not do the following without explicit written permission from TRAVIZORY:

  1. gaining access to our website with a manual or automated process for any purpose other than your private use, or for including TRAVIZORY pages in a search index;
  2. violate or circumvent restrictions in robot exclusion headers on our website or circumvent other measures deemed to prevent or restrict access to our website;
  3. deeplink to any part of our website for any purpose;
  4. use a device, software or routine that interferes with the normal operation of our website, or perform an act that creates an unreasonably large burden on our computer or network equipment;
  5. resell, duplicate, copy, sell, resell or operate our website;
  6. do not use any part of our website for any purpose that is improper, unlawful or illegal, harmful, or otherwise unlawful and/or objectionable material of any kind determined by us;
  7. post or distribute material from our website that violates the rights of a third party or applicable law;
  8. use our website to collect personal data about others;
  9. use our website for any commercial purpose, unless TRAVIZORY has given you written approval; or
  10. transfer advertising or promotional material to our website;

Furthermore, you agree:

  • not to engage in circumventing, disabling, or otherwise obstructing security-related features of our website or features that prevent or restrict the use or copying of content, or impose restrictions on the use of our website and all content on the website;
  • not to impersonate a person or entity, or otherwise misrepresent your relationship with a person or entity;
  • not to intentionally or unintentionally engage in violating or encouraging others to violate relevant laws, statutes, or regulations;
  • not to provide false or misleading information;
  • not to ask someone for personal information;
  • not to remove, add, or otherwise modify other people’s user content;
  • not to remove or modify copyrights or other property rights mentions about or in connection with the content on the website;
  • not to publicly belittle someone or someone’s content;
  • not to publish threats of violence, promote violence or illegal activities, or encourage others to engage in violence or illegal activities.

If you see abuse of content, please report it via Termsofuseabuse@travizory.com.

5. Responsibility for your use of our website

If you use our website, you are solely responsible for the information, photos, reviews, and other content you upload, send or share with us or others on or through our website (collectively, the “Submitted Information”), and you agree not to send or share Submitted Information that you are not authorized to share. It is your job to make backup copies and replace the Submitted Information you provide to us, at your own expense.

When you provide Submitted Information to us, or submit an application for a Travel Authorization through TRAVIZORY, you authorize us to make copies of them if we deem it necessary to enable the storage and recording of the Submitted Information. By providing Submitted Information you give us – plus you declare and guarantee us that you have the right to give us – an irrevocable, perpetual, non-exclusive, transferable, fully paid, global license (with the right to freely grant sublicenses) for use, copying, customizing, publicly exhibiting, re-formatting, translating, passing, re-publishing, citing (in whole or in part) and distributing the Submitted Information for any purpose, including business, commercial, advertising, marketing purposes or otherwise, and to use the Submitted Information to produce derivative works or to incorporate this Information into other works.

6. Your Intellectual Property Rights

We respect the intellectual property rights of others and we prohibit users from uploading, posting or otherwise transmitting material on our website that infringes on another person’s intellectual property rights. If you believe that material on our website infringes any copyright or intellectual property rights of which you are the owner or administrator, you may send us a written notice of that infringement.

7. Limiting our liability

We (together with our executives, directors, employees, shareholders, affiliates and providers) expressly exclude liability, to the extent permitted by law, and are not responsible for: (a) the issuance or non-issuance by a Travel Authorizer of a Travel Authorization, (b) any loss or damage, or viruses that may infect your computer equipment, or other property, as a result of your access to our website, the download of content from our website or your use thereof; or (c) any death, loss, claim, natural disaster, accident, delay, or special damage, compensation as an exemplary function or as a punishment, indirect, incidental or consequential damage of any kind (including but not limited to lost profit or missed savings), for failure to comply with an agreement, tort (including negligence), risk liability or otherwise, arising from or in any way related to: (i) the issuance or non-issuance by a Travel Authorizer of a Travel Authorization, (ii) any use of our website or our content; (iii) any outage or delay (including, without limitation, the use or not being able to use any part of our website), or (iv) any performance or default by us or any provider of goods or services to us, even if we have been notified of the possibility of harm to those parties or any other party. To the extent permitted by law, our total liability for any loss or damage you suffer as a result of your access to our website, the download by you of any content from our website, which is not covered by the above paragraph, is limited to 50 EUR.

8. You agree to protect us

Subject to these Terms, you will compensate us, and each of our executives, directors, employees and agents, for, safeguard and defend us against all expenses, financial damages or other expenses, including but not limited to reasonable attorney and accounting expenses, arising from or in any way related to your non-compliance with these Terms or agreements that are part of these Terms by referral, your use of or access to our website or Intellectual Property.

9. General Requirements

We may change our website and these Terms at any time, without notice. You are responsible for keeping up to date and staying informed of these Terms. Your continued use of our website means that you agree to any change to these Terms and all changes will replace all previous versions of these Terms. Unless otherwise specified herein, all changes to the Terms and Conditions will apply to all users, including those who registered before the date of the change(s). Furthermore, we may terminate this agreement with you at any time under these Terms, by notifying you in writing (including by email) and/or if you are a registered user, by cancelling your account and access to your account. You may terminate this agreement with us under these Terms at any time by deleting your account and by stopping using our website.

Nothing in these Terms is intended to designate either party as the agent or representative of the other Party, or both parties as joint ventures or partners, for any purpose. You may not transfer or delegate your rights and obligations under these Terms without our consent. We may, however, transfer our rights and obligations under these Terms, without this being considered to change the Terms and without notification to you, provided that your rights are not disadvantaged under these Terms.

If we do not take any action on any occasion in relation to your non-compliance or non-compliance by anyone else, we do not waive our right to take action in relation to future or similar non-compliance. In the event that a court judges a provision of these Terms as invalid or unenforceable, that provision will be enforced to the extent permitted by applicable law, and the other Terms will remain in force and enforceable.

These Terms and Conditions, together with the agreements that are part of these Terms by reference, constitute the full agreement between us regarding your use of our website and replace previous agreements or agreements (oral or written) regarding your use of our website. To the extent permitted by law, you agree that any dispute, claim and actions that arise in relation to our website and/or these Terms will be resolved individually, without swerving into any form of a class matter.